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FAQ about China Cell Phone Rental

Q: What will it cost me to phone the USA using your service?

A: $0.59 per min – incoming calls are $0.29 per min

Q: What do I dial to phone the USA?

A: The code to access the international call is: 00 . The common dialing codes are:

USA & Canada 1
UK 44
France 33
Germany 49
Australia 61

Q: What do I dial to phone the a number in my country?

A: The code to make an international call from China is:- 00 . The common dialing codes are:

  • USA 00
  • China’s country code is 86
  • Then the telephone number e.g. 13517837863

Q: Will the phone work everywhere I go in China?

A: Yes, the phone networks have a very good coverage in most areas of China.

Q: Is there a charge if someone calls me?

A: Yes the charge is $0.29 per min for domestic and international calls

Q: How can I check my balance?

A: We cannot tell you the balance or the number of minutes you have used. You will receive a bill about 1 week after you return home.

Q: How can I top up my balance?

A: You do not need to top your balance. The bill will be sent to you about 1 week after you return home.

Q: When do I pay for my calls?

A: You will receive a bill about 1 week after you return home. Please pay as soon as possible after you receive your bill.

Q: How do I get my phone?

A: You phone will be delivered to your hotel or delivered to you by your guide.

Q: How do I return the phone?

A: You can return the phone to your guide and also leave your phone at the specified hotel. China highlights will arrange a pickup at the hotel.

Q: What happens if the phone is lost or damaged while I have it?

A: Our policy and replacements costs are explained here.

Q: Can I use the phone in Hong Kong?

A: Mainland Chinese networks do not function in Hong Kong.

Q: Can I send and receive text messages?

A: Yes, receiving text a message is free. The rate to send a message is $0.29 per message. Dialing instructions here.

Q: Do I need to activate my China SIM card?

A: No your phone is ready to use when you receive it.

Q: Will I need to top up my phone with money?

A: No you have as much credit as you need. You will be billed after your return home.

Dialing Instruction

1. China to the U.S. :
Dial – access code then - 00-1- area code- phone No.
2. China to other countries:
Dial - access code then - 00- country code - area code - phone No.
3. Domestic calls to land lines within China:
Dial - area code - phone No.
4. Outgoing calls to cell phone in China:
Dial the number
China to the U.S:
Dial – access code then - 00-1- area code- phone No.
China to the U.S:
Dial – access code then - 00-1- area code- phone No.
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