FAQ about China Cell Phone Rental

Q: What will it cost me to phone the USA using your service?

A: $0.59 per min – incoming calls are $0.29 per min

A: The code to access the international call is: 00 . The common dialing codes are:

A: The code to make an international call from China is:- 00 . The common dialing codes are:

A: Yes, the phone networks have a very good coverage in most areas of China.

A: Yes the charge is $0.29 per min for domestic and international calls

A: We cannot tell you the balance or the number of minutes you have used. You will receive a bill about 1 week after you return home.

A: You do not need to top your balance. The bill will be sent to you about 1 week after you return home.

A: You will receive a bill about 1 week after you return home. Please pay as soon as possible after you receive your bill.

Q: How do I get my phone?

A: You phone will be delivered to your hotel or delivered to you by your guide.

A: You can return the phone to your guide and also leave your phone at the specified hotel. China highlights will arrange a pickup at the hotel.

A: Our policy and replacements costs are explained here.

A: Mainland Chinese networks do not function in Hong Kong.

A: Yes, receiving text a message is free. The rate to send a message is $0.29 per message. Dialing instructions here.

A: No your phone is ready to use when you receive it.

A: No you have as much credit as you need. You will be billed after your return home.

1. China to the U.S. :: Dial – access code then - 00-1- area code- phone No.

2. China to other countries:: Dial - access code then - 00- country code - area code - phone No.

Cancellation: A $10 processing fee will be charged for cancellation of a confirmed order.

Return of Equipment: Any item equipment not returned within seven days of due date without extension of the rental agreement will be considered lost and charged to the customers account.

Damaged and/or lost equipment: All equipment supplied is tested and examined prior to each rental and again upon return of the equipment. Problems with equipment should be reported immediately. Problems found after return of equipment may be considered damage caused by customer during rental period. The customer is solely responsible for loss and/or damage to/of rental equipment during the rental period. The customer accepts full liability for any loss or repair of rental equipment during the rental period.